Introduction
At Financial Planning Corporation LLP (“FPC”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Financial Conduct Authority (FCA) requirements.
Data Controller
Financial Planning Corporation LLP acts as the data controller for the processing of your personal data. If you have any questions about this policy, please contact us at:
– Email: info@fpc.co.uk
– Address: The Financial Planning Corporation LLP
124 Station Road, Ainsdale, Southport, PR8 3HL
What Data Do We Collect?
We may collect and process the following personal data:
– Contact Information: Name, email address, phone number, and postal address.
– Financial Information: Details necessary for providing our services.
– Website Usage Data: IP address, browser type, and browsing behaviour.
How We Collect Your Data
We collect personal data:
– Directly from you when you complete forms or contact us.
– Automatically via cookies and similar tracking technologies.
– From third parties (e.g., referrals, publicly available sources).
Why Do We Process Your Data?
We process your data for the following purposes:
– To provide our financial planning services.
– To comply with legal obligations.
– To respond to your enquiries.
– For marketing purposes (only with your explicit consent).
– To improve our website and services.
– To comply with FCA-mandated requirements for fraud prevention and financial integrity.
Legal Basis for Processing
We rely on the following legal bases to process your personal data:
– Contractual Obligation: Processing is necessary to deliver our services.
– Consent: For activities such as marketing where you have given explicit consent.
– Legitimate Interests: To improve services and secure our website.
– Legal Compliance: To meet statutory or regulatory requirements, including FCA rules.
Your Data Protection Rights
Under the UK GDPR, you have the following rights:
– Right to Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate data.
– Right to Erasure: Request deletion of your data where applicable.
– Right to Restrict Processing: Request limitations on how we process your data.
– Right to Object: Opt out of processing for specific purposes, such as marketing.
– Right to Data Portability: Request your data in a structured, machine-readable format.
– Rights Related to Automated Decision-Making: Contest decisions made solely through automated processes.
To exercise your rights, please contact us at info@fpc.co.uk.
Sharing Your Data
We do not sell your personal data. However, we may share it with:
– Trusted service providers (e.g., IT support, analytics providers).
– Regulators or legal authorities when required by law.
– Third-party services to comply with FCA requirements, such as fraud prevention tools and AML compliance checks.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations, including FCA-mandated retention periods for financial data.
Data Security
We implement robust security measures to protect your data from unauthorised access, alteration, or disclosure. Our systems comply with FCA regulations regarding secure handling of client financial data.
International Data Transfers
Where we transfer data outside the UK, we ensure adequate safeguards are in place, such as standard contractual clauses.
Vulnerable Customers
In line with FCA guidelines, we have measures in place to ensure the fair treatment of vulnerable customers. Where applicable, we handle their personal data with enhanced safeguards to reflect their specific needs.
Updates to This Policy
We regularly review and update our Privacy Policy. The latest version will always be available on this page. This policy was last updated on [insert date].
If you have any concerns about how we process your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
By using our website, you confirm that you have read and understood this Cookies and Privacy Policy. Thank you for trusting us with your data!